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We’re currently updating this section with detailed information about this department. Stay tuned for updates!
We’re currently updating this section with detailed information about this department. Stay tuned for updates!
The Facilities & Services (F&S) Department at Pacific Palms Property (PPP) is the cornerstone of property management and is committed to maintaining and enhancing the entire property portfolio. With a dedicated team of site superintendents, the F&S Department ensures the highest standards across all properties, guaranteeing tenant satisfaction and operational efficiency. This department manages PPP’s fleet, ensuring optimal functionality and availability. They also lead renovation projects, ensuring units are updated and aligned with evolving tenant expectations. Their commitment to quality is reflected in collaborations with external contractors, providing top-tier professionals for any required services or renovations.
Experience
The collective experience of the F&S team is grounded in extensive expertise in Projects & Construction Management, Facilities and Services Management, and Automation. With a rich background spanning over 25 years and across multiple countries, the team brings invaluable insights and capabilities to the forefront.
Together, the F&S team embodies a unified force dedicated to ensuring that PPP’s properties maintain the highest standards and continuously evolve, reflecting an unwavering commitment to excellence in every facet of their operations.
The Finance Department at Pacific Palms Property (PPP) is an integral pillar of our organisational structure, skillfully orchestrating essential financial functions. Our unwavering commitment to precise accounting practices ensures accurate financial reporting and persistent compliance with regulatory standards.
The seasoned team, boasting a cumulative experience of over 20 years, epitomises excellence in preparing budgets, forecasting financial trajectories, and optimising operational systems. This wealth of collective expertise is the backbone of the organisation’s strategic financial success.
The Finance Department is central to fortifying financial integrity and upholding the highest standards. Beyond traditional accounting, the team excels in strategic financial planning, exemplified through meticulous budget preparation, insightful forecasting, and the continual enhancement of operational systems. This reservoir of collective experience positions the Finance Department as an invaluable asset, steering the organisation towards sustained financial growth and success.
Welcome to the core of leadership at Pacific Palms Property – our Executive Management Team. Each member brings a wealth of experience and a strategic vision, driving our company towards excellence in property development. With a blend of innovation, expertise, and dedication, our leaders are committed to steering the company through its growth journey and achieving outstanding results.
The Health, Security, Safety, and Environment (HSSE) Department at Pacific Palms Property (PPP) plays a vital role in ensuring the well-being and protection of employees, contractors, and the environment across all PPP operations. They are dedicated to managing safety in compliance with relevant acts and regulations, as well as international safety standards and certifications.
One of the key acts that the HSSE Department at PPP manages is the Industrial Safety Health and Welfare Act 1965, which focuses on the health and safety of employees within the workplace. This act sets guidelines and regulations for maintaining a safe working environment, safeguarding employee welfare, and preventing occupational hazards.
Additionally, the Occupational Safety, Health, and Welfare Act 1991 is another important legislation managed by the HSSE Department. This act protects the health and safety of employees by addressing potential hazards, providing training programs, and promoting a culture of safety within the organization.
In addition to local acts and regulations, the HSSE Department at PPP also ensures compliance with international safety standards and accreditations, such as ISO certifications. These certifications demonstrate PPP’s commitment to maintaining high levels of safety performance and adhering to globally recognized best practices.
As part of their commitment to safety, PPP requires all contractors working within their premises to adhere to the same safety standards and practices they align themselves with. This ensures that everyone involved in PPP’s operations, including contractors, follows established protocols and guidelines to maintain a safe and secure working environment.
Overall, the HSSE Department at PPP is responsible for managing health, security, safety, and environmental concerns in accordance with applicable acts, regulations, and international standards. By prioritizing safety and compliance, they aim to create a secure and healthy work environment for all stakeholders involved in PPP’s operations.
The FRM and HSSE departments work together closely to ensure that safety measures are incorporated into the overall risk management strategy. By collaborating and sharing information, they proactively identify potential hazards, assess the associated risks, and implement measures to mitigate them. This collaboration includes regular safety audits, training programs, emergency preparedness initiatives, and ongoing communication with all stakeholders.
By working hand in hand, the FRM and HSSE departments at PPP prioritize safety as an integral part of the organization’s risk management framework. Their shared commitment to keeping people safe enables PPP to maintain a secure and protected environment while effectively managing financial risks and ensuring sustainable growth.
Fire is known to be a major risk in buildings, being a property management firm it is important to ensure our staff are knowledgeable about fire safety in case of an emergency that may arise. The objective of the training enables our staff to better understand the complexity of fire and what is involved in extinguishing it.
The theory aspect of the training is about understanding fire, the elements involved in fire, the different classes of fire, and steps involved in operating a fire extinguisher which was the key part of the practical phase of the training. The sessions are run by Pacific Palms Property’s inhouse Property Fire Inspector.
Health, Security, Safety and Environment
The Health, Security, Safety, and Environment (HSSE) Department at Pacific Palms Property (PPP) plays a vital role in ensuring the well-being and protection of employees, contractors, and the environment across all PPP operations. They are dedicated to managing safety in compliance with relevant acts and regulations, as well as international safety standards and certifications.
One of the key acts that the HSSE Department at PPP manages is the Industrial Safety Health and Welfare Act 1965, which focuses on the health and safety of employees within the workplace. This act sets guidelines and regulations for maintaining a safe working environment, safeguarding employee welfare, and preventing occupational hazards.
Additionally, the Occupational Safety, Health, and Welfare Act 1991 is another important legislation managed by the HSSE Department. This act protects the health and safety of employees by addressing potential hazards, providing training programs, and promoting a culture of safety within the organization.
In addition to local acts and regulations, the HSSE Department at PPP also ensures compliance with international safety standards and accreditations, such as ISO certifications. These certifications demonstrate PPP’s commitment to maintaining high levels of safety performance and adhering to globally recognized best practices.
As part of their commitment to safety, PPP requires all contractors working within their premises to adhere to the same safety standards and practices they align themselves with. This ensures that everyone involved in PPP’s operations, including contractors, follows established protocols and guidelines to maintain a safe and secure working environment.
Overall, the HSSE Department at PPP is responsible for managing health, security, safety, and environmental concerns in accordance with applicable acts, regulations, and international standards. By prioritizing safety and compliance, they aim to create a secure and healthy work environment for all stakeholders involved in PPP’s operations.
Basic Fire Fighting Training
Fire is known to be a major risk in buildings, being a property management firm it is important to ensure our staff are knowledgeable about fire safety in case of an emergency that may arise. The objective of the training enables our staff to better understand the complexity of fire and what is involved in extinguishing it.
The theory aspect of the training is about understanding fire, the elements involved in fire, the different classes of fire, and steps involved in operating a fire extinguisher which was the key part of the practical phase of the training. The sessions are run by Pacific Palms Property’s inhouse Property Fire Inspector.
The Performance Reporting Department at Pacific Palms Property (PPP) is a strategic hub focused on enhancing the efficiency of the Leasing Department by identifying and addressing potential roadblocks and facilitating continuous improvement opportunities. This crucial role serves as a communication bridge, conveying organisational priorities to the Leasing Department, monitoring progress, fostering positive developments, assisting in budgeting, and providing guidance to Leasing Managers under the leadership of the National Leasing Manager.
At the core of the performance reporting function is using precise and accurate data to minimise risks, address existing issues, and proactively identify potential future roadblocks. This commitment to data-driven decision-making ensures the Leasing Department operates optimally, aligning with PPP’s strategic objectives.
The collective team within the Performance Reporting Department brings together years of valuable experience in overseeing effective management operations, administration, marketing, leasing, and finances. With over a decade of combined experience, the team is well-versed in achieving targeted profit growth in line with strategic objectives. This wealth of expertise positions the Performance Reporting Department as a critical player in driving the overall success of Pacific Palms Property.
The team’s proficiency extends to various aspects of property management, reflecting their comprehensive expertise. Their ability to work with numbers, facts, and a systematic approach underscores their realistic and results-oriented mindset. This collective skill set ensures that the Performance Reporting Department is well-equipped to navigate the complexities of property leasing, contributing significantly to PPP’s overall success in the real estate industry.
The Pacific Palms Property (PPP) Marketing arm is pivotal in identifying and understanding key stakeholders and audiences, including decision-makers, occupiers, brokers, regulars, joint venture partners, employees, management, and the Steamships Board of Directors.
This adept department formulates and executes marketing plans aligned with the overarching strategy of Pacific Palms Property and its parent company, Steamships. It actively designs marketing policies, procedures, and systems to ensure the efficient, effective, and timely execution of marketing plans. Overseeing the creation of marketing briefs, the department manages all marketing activities for PPP, spanning new developments and upgrading existing properties, concentrating on pre-leasing initiatives. The Marketing Department also oversees the company’s CSR initiatives, demonstrating a commitment to community engagement and responsibility.
PPP Marketing focuses on critical areas such as boosted engagement, substantial content quality, consistent brand voice and style, and advanced company growth. These facets collectively contribute to the overarching success of PPP’s marketing endeavours.
The Health, Security, Safety, and Environment (HSSE) Department at Pacific Palms Property (PPP) is crucial in ensuring the holistic well-being and protection of all stakeholders involved in PPP’s operations. They strictly manage safety and follow relevant acts, regulations, and international safety standards.
A cornerstone of their responsibilities is the diligent management of acts such as the Industrial Safety Health and Welfare Act 1965, which outlines guidelines and regulations for maintaining a safe working environment, safeguarding employee welfare, and preventing occupational hazards. Additionally, the HSSE Department navigates the nuances of the Occupational Safety, Health, and Welfare Act 1991, emphasising potential hazard mitigation, training programs, and fostering a safety-centric culture within the organisation.
Beyond local acts and regulations, the HSSE Department ensures adherence to international safety standards and accreditations, exemplified by ISO certifications. These certifications underscore PPP’s commitment to maintaining elevated safety performance levels and aligning with globally recognised best practices.
The collective team possesses a wealth of experience exceeding 10+ years in safety and compliance management. This team collectively oversees the Health and Safety Executive (HSE), Environment, Health, and Safety (EHS), OHSAS 18001, Quality, Health, and Safety Executive (QHSE) while also spearheading auditing and incident investigation initiatives. Their expertise spans administration, negotiation, investigation, team leadership, and effective communication, ensuring robust compliance across diverse operational domains.
A key aspect of their commitment to safety is extending the same standards to all contractors working within PPP’s premises. Ensuring everyone engaged in PPP’s operations, including contractors, follows established protocols and guidelines, fostering a safety culture.
The HSSE Department at PPP focuses on comprehensively managing health, security, safety, and environmental concerns. They aim to create a secure and healthy work environment for all PPP operations stakeholders by prioritising safety and compliance.
The Fire Risk Management (FRM) Department at Pacific Palms Property (PPP) is a specialised unit that focuses on ensuring the safety and protection of buildings and properties against fire hazards. Aligned with Steamship’s core values, PPP recognises the paramount importance of managing and mitigating the risks associated with fire incidents.
As one of the highest global risks, PPP distinguishes itself among Steamships’ businesses by having a dedicated FRM department, underscoring the organisation’s commitment to fire safety.
Given that PPP’s primary product offering is buildings, an efficient FRM department becomes crucial. The team is responsible for implementing and adhering to the current Building Code of Australia and the Papua New Guinea (PNG) industry standard, ensuring that PPP’s properties meet the necessary fire safety requirements.
The FRM department conducts regular inspections across property portfolios, tailoring the frequency based on identified risk levels. This systematic approach allows for the timely identification of potential fire hazards and ensures swift corrective measures. Beyond fire risk management, the department adopts a proactive approach, flagging other safety issues during inspections and notifying respective portfolio managers. This comprehensive perspective underscores their commitment to safety and maintaining a secure working environment for employees and tenants.
Moreover, the FRM department organises in-house Fire Extinguisher training sessions for PPP’s properties. These sessions aim to cultivate a fire safety culture within the workforce, equipping employees with the necessary knowledge and skills to respond effectively in a fire emergency.
The collective team brings a wealth of experience to the fore, with combined expertise in fire risk management, architecture, and safety compliance. Their dedication to diligently following fire safety regulations, conducting routine inspections, and fostering a fire safety culture ensures that buildings and properties under PPP’s care are well-protected against fire hazards and other safety concerns.
The FRM and HSSE departments at Pacific Palms Property (PPP) operate seamlessly in tandem to integrate safety measures into the overarching risk management strategy. Through close collaboration and information-sharing, these departments proactively identify potential hazards, conduct comprehensive risk assessments, and implement robust measures to mitigate risks effectively. Their concerted efforts encompass regular safety audits, well-structured training programs, emergency preparedness initiatives, and consistent communication with all stakeholders.
The synergy between the FRM and HSSE departments is instrumental in prioritising safety as a fundamental element of PPP’s risk management framework. Its shared dedication to ensuring the safety of individuals allows PPP to uphold a secure and protected environment, adeptly facilitating and managing financial risks and fostering sustainable growth in the organisation.
The collective team boasts extensive experience and expertise in risk management, safety protocols, and regulatory compliance, contributing significantly to PPP’s commitment to a secure and resilient operational landscape.
The Pacific Palms Property (PPP) Leasing Department steers diverse property portfolios, spanning residential, retail, industrial, and commercial properties. Their integral role revolves around the meticulous management of these portfolios, ensuring not just successful leasing but the sustained profitability of each property.
Structured with dedicated portfolio managers, the department boasts a team that comprehensively understands the unique dynamics of various property types. This expertise empowers them to navigate the leasing process with finesse and manage tenant relationships effectively.
Collaborating seamlessly with the Facilities & Services Department, the Leasing team ensures smooth operations. Site superintendents, assigned to each portfolio, work hand-in-hand with portfolio managers, addressing tenant concerns promptly. This synergistic approach ensures swiftly meeting tenant needs, cultivating overall satisfaction.
Beyond leasing, the department takes charge of lease management, from negotiation to finalisation, ensuring compliance with lease terms, managing renewals, and overseeing terminations. Their mastery in lease management enables them to navigate complexities, fostering mutually beneficial relationships between PPP and its tenants.
PPP’s Leasing Department provides exceptional service to landlords and tenants. Through adept portfolio management, collaborative efforts with site superintendents, and expert handling of leasing and lease management matters, they play a pivotal role in ensuring the success and profitability of PPP’s property ventures.
Experience
Led by seasoned Leasing Managers, the collective team experience spans various aspects of leasing management. With their combined experience, the team possesses a wealth of knowledge in handling diverse portfolios. Their proficiency includes addressing tenant concerns, negotiating lease agreements, and ensuring compliance with the highest standards. The Leasing Managers serve as tenants’ primary point of contact, providing that issues, whether maintenance requests or lease enquiries are promptly and effectively resolved. This approach fosters trust and open communication, contributing to tenant satisfaction and the overall operational efficiency of PPP.
Leasing Assistants support this experienced team, who bring invaluable contributions to leasing operations. Their roles encompass a spectrum of responsibilities, from meticulous document management to detail-oriented customer service. With backgrounds in diverse fields, the Leasing Assistants enhance the team’s capabilities, contributing to the overall success of PPP’s leasing initiatives.
Pacific Palms Property’s Business Development is the driving force behind uncovering growth opportunities to generate enduring value for the company. With a strategic focus on emerging developments in Port Moresby and Mt Hagen, the department plays a pivotal role in marketing projects even before completion.
This crucial department specialises in attracting tenants for the company’s ongoing developments, ensuring these projects are constructed and economically thrive. The team is steadfast in reaching full occupancy, contributing to the vibrancy and success of Pacific Palms Property endeavours.
Among their current projects is the dynamic Harbourside South, a mixed-use precinct featuring Marriott Executive Apartments, retail spaces, and more. The Business Development leadership’s responsibilities span from identifying potential tenants to skillfully negotiating and finalising lease agreements. Their goal is to create a diverse and flourishing environment within the precinct.
Another focus for the department is the Portside Business Park development, designed to offer modern, sustainable, and flexible office spaces. The Business Development leadership actively promotes the benefits and amenities of the business park to prospective tenants, ensuring a consistent flow of interest and enquiries.
In a joint venture with Steamships and Tininga Limited, the Business Development department is deeply involved in the Dobel Central development in Mt Hagen. They attract and secure tenants through dedicated efforts, leveraging the development’s strong partnership and unique offerings to entice businesses and investors.
Collectively, the Pacific Palms Property Business Development Department is instrumental in the success of the company’s new developments. By actively seeking and securing tenants for these projects, they contribute to the growth and vibrancy of the local business community and ensure the development’s economic viability and long-term success.
Experience
The department brings together over 12 years of expertise in Business Development Management. With a team with extensive collective experience, they specialise in various aspects of real estate, including buy-to-let investments and commercial, industrial, and residential leasing and management. This seasoned team is well-equipped to navigate the complexities of the real estate landscape, ensuring the continued success of Pacific Palms Property’s ventures.
Welcome to the hub of innovation at Pacific Palms Property – our Projects, Valuations, and Development Department. Our team, with specialised expertise, is dedicated to shaping the future of property development through meticulous planning and adept project management.
Department Overview
Our team takes pride in delivering diverse services, extending our expertise internally to Coral Sea Hotels and Pacific Palms Property Management. From iconic landmarks like the Harbourside Precinct which encompasses Harbourside East and West buildings, and Harbourside South – a mixed use building that houses the first ever Marriott Executive Apartments, 3 Commercial Office Floors, and a Retail Floor. The department is also responsible for the development of Portside Business Park and the upgrading works at Windward Apartments, Whittaker Apartments, and the Grand Papua Hotel. The department is at the forefront of ensuring PPP properties are EDGE certified.
Recent Achievements
In 2020, we celebrated the successful completion of projects, including upgrades to the Highlander Hotel Conference Room. We reconstructed a commercial building in Steamship’s Waigani Estate, expanded the Rainbow Supermarket in Gerehu, and brought life to the Harbourside Precinct Deck. The Beachside at Ela Beach Hotel underwent a vibrant transformation, featuring Salt Restaurant, Beachside Bakery, Enzo’s, and the Beachside Bar.
We are committed to shaping the future from the metamorphosis of @345 (formerly Burns House) to the development of the Portside Business Park near Motukea International Wharf. This commitment parallels renovating a commercial building in Toptown, Lae, and exploring conceptual development projects in Lae, Hagen, and Port Moresby.
Recognised Expertise
As a testament to our commitment, we recently completed our first-ever built-to-suit project, showcasing our capacity to deliver tailor-made solutions that precisely meet the needs of our clients. This project took place in Hagen, Western Highlands Province, and it was of PPP project managing the building of the BSP Dobel Branch which was completed on time and on budget.
Experience
Guided by seasoned construction and property development experts, our department blends international experience and local insight. Our team collectively boasts decades of experience in civil engineering, construction, project management, quantity surveying, and architectural design.